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Privacy Policy

EFFECTIVE DATE: 02/17/2025

Harp & Hound (“Company,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, interact with us in person, or sign up for our marketing communications, including SMS messages.

By using our website, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how we handle your information. If you do not agree with our policies and practices, please do not use our website or services.

INFORMATION WE COLLECT

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other information you voluntarily provide.

  • Automated Information: IP addresses, browser type, device information, and cookies when you visit our website.

  • Communication Preferences: Your consent and preferences for receiving marketing and promotional messages.

HOW WE USE YOUR INFORMATION

We use the information collected for the following purposes:

  • To process reservations, orders, or event bookings.

  • To provide customer support and respond to inquiries.

  • To send you marketing and promotional materials, including special offers and updates.

  • To improve our website, services, and customer experience.

SMS COMMUNICATIONS & CONSENT

By providing your phone number, you consent to receive text messages about your account, reservations, and promotions from Harp & Hound at the number you provided. Your consent is not a condition of purchase.

  • Message & data rates may apply.

  • Message frequency varies.

  • Reply HELP for assistance or STOP to opt out of receiving messages.

Once you opt out, you will no longer receive SMS communications from us unless you re-enroll. Standard carrier rates apply, and charges may be incurred based on your mobile provider’s messaging plan.

TERMINATION

We reserve the right to terminate or modify the SMS service at any time without prior notice.

LIABILITY

Harp & Hound is not responsible for any delays or failures in the delivery of SMS messages due to issues with your mobile carrier or other technical problems.

By opting in, you acknowledge that you have read, understood, and agree to these terms and conditions.

WEBFORM DISCLAIMER

Any web forms on our website that collect phone numbers must comply with the following requirements:

  • Any field that collects phone numbers must be optional.

  • A disclaimer with the following verbiage must be displayed at the bottom of every web form:

“I consent to receive text messages from Harp & Hound at the phone number I provided. I acknowledge that my consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Reply HELP for assistance or STOP to opt out of receiving messages. [Privacy Policy & Terms].”

  • This disclaimer must include a checkbox, and the webform must be able to be submitted without selecting the checkbox to comply with regulatory requirements.

HOW WE SHARE YOUR INFORMATION

We do not sell, trade, or rent your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist with SMS messaging, email marketing, and payment processing.

  • Legal Requirements: If required by law or to protect our rights and customers.

DATA SECURITY

We take the security of your information seriously and employ reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

YOUR CHOICES & RIGHTS

  • Opt-Out of SMS Marketing: You can stop receiving text messages by replying STOP at any time.

  • Update Your Information: You can contact us to update or correct your personal details.

  • Cookies & Tracking: You can manage your cookie preferences through your browser settings.

  • Help & Support: If you need assistance or have questions about our SMS service, reply with “HELP” to any SMS message you receive, or contact our customer support team at (631) 446-4854

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated Effective Date.

CONTACT US

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at (631) 446-4854 or email flanaganspubkitchen@gmail.com